For your convenience, our most common customer questions regarding our products are answered right here.
30 DAY RETURN POLICY:
If for any reason you are not completely satisfied with your purchase, you may return any item in its original condition within 30 days of receipt and we will gladly provide a refund, replacement, or an exchange.
Every Arthos Knife and AweSpark Firesteel is backed by a Limited Lifetime Warranty against material and manufacturing defects. If you have questions about the warranty or feel you would like to submit a claim, please contact us at firstname.lastname@example.org. We will either repair or replace the defective item. Arthos Knives and AweSpark Firesteel does not warrant its products against normal wear, misuse, rust, or user modifications.
Q: What is D2 Tool Steel?
A: D2 Steel became popular in manufacturing around the World War II era. D2 Tool Steel is still widely used today in tooling and dies which are used for forming / stamping other metals. It’s chemistry gives it an ability to harden in the lower 60’s HRC and form chromium carbides that give it’s superior wear resistance. The combination of its wear resistance properties, hardness, and corrosion resistance make it a great match for a hunting / survival knife.
Q: What is G10?
A: In short, it is expoxy resin and fiberglass. It’s pattern is created when its’ different colored layers are machined away. It is also very durable and won’t crack like wood. It’s unique coloring, resistance to chemical attack, and durability make it a perfect material for knife grips. We’re excited to be teamed up with Stoner CNC, one of the best G10 grip suppliers in the country.
Q: Will my knife rust?
A: While D2 Steel can rust, it’s chemistry of 11-12% chromium gives it stainless-like properties and is often referred to as a semi-stainless steel. Our black painted coating gives an added layer of protection if you plan on spending a lot of time in wet environments.
Q: How do I sharpen my knife?
A: D2 Steel is known for it’s ability to hold and edge, but can be difficult to sharpen when you don’t have the proper tools. It’s really just simple physics. The chromium carbides in the steel that give its fantastic wear resistance properties also make it hard to sharpen because they also resist the abrasion of a whetstone. It is recommended that a good diamond stone is used to sharpen as there just isn’t anything harder than the world’s hardest mineral.
Additional questions? Don’t hesitate to contact us at email@example.com